Bio-Description

SKILLS SUMMARY

• Over 9 years of professional experience in IT infrastructure, system administration and data management across diverse organizational environments, including significant contributions at BKMEA
• Strong practical knowledge of MS Excel and SPSS for efficient data cleaning, statistical analysis and generating insightful reports to support organizational decision-making.
• Skilled in managing data for organizational projects, including monitoring and analyzing survey data
• Familiar with data visualization and reporting tools (e.g., Power BI, R – basic level understanding).
• Experienced in maintaining and managing internal IT systems, server support, hardware troubleshooting, and network infrastructure.
• Proficient in a wide range of tools and technologies including HTML, CSS, WordPress, Python, MySQL and PHP.
• Knowledgeable in switching and routing, ERP operations and ensuring smooth day-to-day IT support and troubleshooting.

EMPLOYMENT HISTORY

Bangladesh Knitwear Manufacturers & Exporters Association (BKMEA)

Assistant Secretary(IT) || March 19, 2019 to present|| 6.5 Years

Duties/Responsibilities

• Oversee multiple system operations including BKMEA UD Software, Worker Bio-metric Database, Member Software, ERP Software (HR, Payroll, Procurement, Inventory, Vehicle Management, Meeting management).
• Lead analyst for payroll data within the BKMEA ERP system, ensuring accuracy, compliance and timely processing of salary disbursements.
• Collect, clean and validate large-scale datasets related to employee attendance, salary adjustments and benefit distributions.
• Design and implement dashboards and analytical reports using Excel, Power BI, and SQL to monitor financial performance, budget utilization, and cost analysis across multiple ongoing projects under BKMEA.
• Collaborate with HR and Finance teams to prepare monthly payroll summaries, audit reports and work- force analytics.
• Coordinate with vendors and internal stakeholders for system enhancements and technical support.
• Support organizational decision-making by analyzing and presenting data from national-level systems such as LIMS, LIMA and NSW.
• Ensure seamless integration of biometric attendance devices with ERP to support real-time payroll data collection.
• Provide technical documentation and training to users on BKMEA’s all ongoing systems.

Key Project Deputations under BKMEA:

• Program Officer(Finance & Reporting): "ILO BetterWorks Program" (ILO) – Sep 2023 to April 2026
• Program Officer (Finance & Reporting): "MOTHERS@WORK PROGRAM" (UNICEF) – Aug 2022 to Dec 2026
• Focal Person: "Data Collection of Technical Assistance to Support Social Security Reforms in Bangladesh" (EU & TASSSR) – Mar 2024 to August 2024
• Focal Person: "EIS"EIS Data Collection for Statistical Purpose son Workplace Injuries" (ILO) – Jan 2024 to Apr 2025
• Data Management Officer & Master Trainer: "Mental Health, OSH, and Waste Management" (GIZ) – Apr 2022 to Jun 2024
• Data Management Officer & Master Trainer: "Human Rights & Environmental Due Diligence (HREDD)" (GIZ) – Jan 2023 to Jun 2024
• Data Management Officer: "Model Enterprise Clinics & Workplace Accident Reporting" (ILO)– Apr 2023 to Jun 2023
• Admin & IT Support:"COVID-19 Response in the RMG Sector" (ILO) – Oct 2020 to Nov 2022
• Data Management Officer: "Wage Subsidy Program" (Swiss contact) – Apr 2021 to Aug 2021
• Data Management Officer: "Employment Retention for RMG Workers:COVID-19 Response" (ILO) – Jul 2021 to Jun 2022

Ranks ITT Ltd. (A sister concern of RANCON Group)

Jr. Network Engineer || Aug 2017 to Jun 2018 || 0.9 Years

Duties/Responsibilities

• Delivered helpdesk support and performed server/network troubleshooting.
• Conducted performance monitoring and participated in disaster recovery planning.

Banglafire Solution Ltd

Executive – IT || Nov 2016 – Aug 2017 || 0.8 Years

Duties/Responsibilities

• Delivered ERP and payroll training sessions and technical sales presentations.
• Provided post-implementation support and client follow-ups.

Addie Soft Ltd

Junior Executive (IT) || Jul 2015 – Nov 2016 || 1.4 Years

Duties/Responsibilities

• Supported implementation and user training of ERP software across client organizations.
• Analyzed client requirements and provided tailored data solutions.
• Addressed software bugs and collaborated with the dev team for resolution.

ACADEMIC CREDENTIALS

• 2025 - Masters in Information Technology (MIT) from Jahangirnagar University
• 2019 - B. Sc. Eng. in CSE from Bangladesh University
• 2014 - Diploma Eng. in Computer Technology from TPI
• 2010 - S.S.C from Kazal Dighi Tunirhat High School || Group: Science

TRAINING COURSES

• Data Analytics– Ostad (4 Months)
• Data Science– Ostad (4 Months)
• Web Design– BITM, BASIS(3 Months)
• CCNA – CSL Training
• Project Cycle Management – ITC-ILO
• Web Development – DUSRA Soft

PROFESSIONAL TRAININGS

• ITIL (Information Technology Infrastructure Library)- Completed a 2-day training on ITIL at Momo Inn Park& Resort, organized by GIZ Bangladesh. The training focused on IT service management best practices.
• GRI Sustainability Reporting - Attended a 3-day training on GRI Sustainability Reporting, jointly conducted by BKMEA, Solidaridad Network Asia and SusNex Ltd focusing on sustainability reporting standards, stakeholder engagement and ESG metrics.
• Chemical Management - Completed a 3-day training on Chemical Management, jointly organized by Solidaridad Network Asia and BUET. Focused on safe chemical handling, inventory control, and compliance with global chemical standards.
• ToT on Data Collection for Workplace Injuries(EIS Pilot Programme) - Participated in a one-day Training of Trainers (ToT) at the ILO Bangladesh Office, focusing on data collection methodology, statistical accuracy and workplace injury reporting under the EIS Pilot Programme.
• Grievance Mechanism- Completed a 3-day residential training at Sarah Resort, organized by GIZ, emphasizing effective grievance mechanisms, transparency and labor rights protection.
• Mental Health, Psychosocial Hazard, OSH, and Waste Management - Completed a 6-day residential training at Dera Resort by GIZ, covering mental health in the workplace, occupational safety and health practices and sustainable waste management.
• Gender-Based Violence and Reproductive Coercion Counseling - Participated in a 3-day training program by Ipas Bangladesh in Dhaka, focused on gender-based violence prevention, reproductive health counseling, and awareness building.

Trainings & Research Work

• Trainer, “BASIC IT for Human Resources and Compliance Management” Under SEIP Project— Provided training to graduating students on IT applications in HR and compliance management.
• Trainer, “Mental Health& Psychosocial Hazards in the Workplace” Under the “Mental Health, OSH, and Waste Management” Project (GIZ Bangladesh) — Conducted training for factory workers and mid-level management on mental health awareness and psychosocial risk factors. (Apr 2022 – Jun 2024)
• Master Trainer, “Human Rights & Environmental Due Diligence (HREDD)” Under GIZ Bangladesh — Delivered training sessions to mid-level factory management on corporate responsibility, human rights frameworks, and environmental due diligence practices. (Jan 2023 – Jun 2024)
• Master’s Thesis: “A Study on the Effects of Internet Addiction on the Mental Health of the Mid-level Management in the RMG Sector of Bangladesh” Jahangirnagar University — 2024–2025 : Investigated the correlation between internet overuse and mental health challenges among mid-level RMG professionals, with recommendations for workplace interventions.